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Privacy Policy

Politique de confidentialité

February 2020

When processing personal data, Atelier Camilia works in accordance with the requirements of applicable data protection legislation, such as the General Data Protection Regulation. This means that we:

    • clearly specify our purposes before processing personal data, using this privacy statement;

    • limit our collection of personal data to only personal data necessary for legitimate purposes;

    • first ask for explicit permission to process your personal data in cases where your permission is required;

    • take appropriate security measures to protect your personal data and we require the same of parties who process personal data on our behalf;

   • respect your right to access, rectify or delete your personal data that we hold.

 

Atelier Camilia is the party responsible for all data processing. In this privacy statement, we will explain what type of personal data we collect, and for what purposes, within our Atelier Camilia website. We recommend that you read it carefully.

If you have any questions regarding the processing of personal data, you will find Atelier Camilia's contact details at the end of this privacy statement.

 

Processing your order

We will use your personal data when processing your order. We may share your data with the delivery service to deliver your order. We may also obtain information about your payment from your bank or credit card company. For this purpose, we use your name and contact details, your billing address, your e-mail address, your payment information and your pseudonym. We need this data because of our agreement with you. We store this information until your order is completed. Certain types of personal data will be retained for a longer period with respect to statutory tax retention.

Customer account

If you create a customer account on this website, we collect personal information to improve our payment experience and customer service. This information may include your:

   • Billing and delivery address(es)

   • Order details 

   • Email address

   • Name

   • Telephone number

We share this information with Nindohost, our website hosting provider, so that they can provide website services to us.

Contact form

You can use our contact form to ask questions or make any request. For this purpose, we use your email address. We need this data because of our agreement with you. We store this information until we are sure that you are satisfied with our response.

Promotion

In addition to advertisements on the site, we may inform you of new products or services by email or via social networks. You can object to this promotional communication at any time. Each email contains a cancellation link. On social networks you can block us or use the cancellation option.

Provide data to third parties

Except for those parties necessary to provide the services mentioned above, we do not provide your personal data to other companies or organizations under any circumstances, unless we are required to do so by law (for example, when the police request access to personal data in case of suspected crime). Our website has social media buttons. These buttons are used by the providers of these services to collect your personal data.

Statistics

We keep statistics on the use of our website.

Cookies

Our website uses cookies. Cookies are small files in which we can store information, so that you do not have to re-enter this information. We may also use them to see if you visit us again.

Analytic

This website collects personal data to power our site analytics, including:

  • Information about your browser, network and device

  • Web pages you visited before coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scroll

  • Searches

  • Timestamps

We share this information with Nindohost, our website analytics provider, to learn more about site traffic and activity.

Security

We take security measures to reduce misuse and unauthorized access to personal data. We take responsibility for the security of your personal data. We are renewing our security measures to ensure safe storage of personal data and to keep track of what could go wrong.

Changes to this privacy statement

We reserve the right to modify this statement. We recommend that you review this statement regularly to stay informed of any changes.

Consultation and modification of your data

You can always contact us if you have any questions regarding our privacy policy or if you wish to view, modify or delete your personal data.

You have the following rights:

  • Right of access: you have the right to see what type of personal data we process about you;

  • Right of rectification: you have the right to rectify all personal data that we have processed about you, if this information is (partially) incorrect;

  • Right of complaint: you have the right to lodge a complaint against the processing of your personal data by us or against direct marketing;

  • Right to be forgotten: you can file a request with us to delete all personal data that we have processed about you;

  • Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;

  • Right to restriction of processing: you can send us a request for (temporary) restriction of the processing of your personal data.

If you exercise any of the rights mentioned above, we may ask you to identify yourself with a valid identity document, to confirm that this is your personal data. If so, it's important that you conceal your social security number and photo. We will usually respond to your request within one month. This period may be extended if it turns out that the request is complex or related to a specific right. You will be informed of a possible extension of this period.

Complaints

If you wish to lodge a complaint about our use of personal data, please send an email with the details of your complaint to camiliaatelier@gmail.com. We will investigate and respond to any complaints we receive. If you think we are not helping you in the right way, you have the right to file a complaint with the authority.

Contact details

Camilla Workshop,

2 rue Mohamed El Fidouzi, Hospital District,

casablanca,

camiliaatelier@gmail.com

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